Familiar with those issues?
You're willing to partner with a company to delegate a significant bunch of work but where to start?
Do not rush. It all starts with the definition of a sourcing strategy consistent with your business. Then follow the recommendations of professionals who have been there before you. You want to be supported in the crucial stages of the project by professionals from the sector. Who will tell you the traps in which you should not fall.
Beyond cost savings, there's much more to gain in innovation and business acceleration. Wanna see?
Once you have passed the customer-supplier stage, a much more value-creating relationship can be established between you and your strategic partner(s). This is what we strive to promote every day. How to create a win-win partnership that will set you apart from the competition? This is what we propose you to discover with our support.
Your existing outsourcing setup is not returning the expected value.
Unfortunately, not all partnerships immediately deliver the desired results. For both parties, moreover! Poor preparation, an excess of ambition, a cultural gap could be the cause. Fortunately, most of the problems you face today can be resolved by applying the methods you wish to discover with us. Trust us, we’ve been there before you.
Willing to initiate or improve an outsourcing deal?
Define your sourcing strategy
What are your key outsourcing drivers? What is recommended to outsource in your situation? in which timing? Towards wich partners? Through which operating and pricing model? we’ll help you to bring the answers to those questions
Choose your business partner(s)
Your outsourcing strategy is defined but you have now to enter into a professional tendering process and select the best partners for your ambitions. We support you in your RFI and RFP process, up to the contract redaction and negotiation.
manage transition and changes
The contract is signed, methods and procedures are drafted, but a key step has still to be managed before the switching into the new operating model: the Transition phase, with its complex knowledge transfer and procedures validation.
RUN and improve the business
Your outsourced operating model is running. But you’re not fully satisfied, operational results are not completely there yet. Let us bring to your knowledge the most efficient governances and collaboration methodologies.
train teams on outsourcing practices
Continuous improvement goes with approporiate trainings given to any person in relation with your managed services partners. Either on the technical or on the commercial side. Discover our wide range of trainings and workshops.
we support you throughout the entire process!
What you will gain after successful LEVEL4 unlocking:
Professional (out)sourcing management
Robust Sourcing Strategy, adapted to your context,
Cost reductions, access to skills that are unavailable locally, better use of internal ressources
RFI and RFP support, tendering process management, supplier selection criteria’s, contract redaction, negotiation, bonus / malus scheme,
Operating model design, pricing models recommendations, service catalog creation,
Efficient governance, Relationship management techniques and team coaching to maximise the “Return On Partnership”
Improved business or customer focus, accelerated business and innovation processes.
Our approach and what’s legitimating us here:
In LEVEL 4, we propose to connect you to other companies, service providers, digital experts who will, once associated with you, take you faster and further down the road to success.
Which professions are subject to outsourcing? human resources administration, accounting, ICT, customer services, digital transformation, etc.
Rather than trying to reproduce an expertise which is not your core business, delegate this activity to firms that are specialised in it.
We bring our hand's on expertise to you:
12Y+ of field experience in implementing and managing large outsourcing files, onshore, nearshore, offshore.
Helping to bridge the cultural gap with offshore companies (China, India, Indonesia…),
Deep expertise in outsourcing contract definition, negotiation and in life management,
Partner relationship management techniques and associated governance,
lecturer specialized in outsourcing in renowned universities and business schools.
office: +32 493 35 28 70
7070 Le Roeulx, Belgium
VAT: BE 0741434544
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